Version 2.1, dated 26 September 2026.
This page lists every fee EONA charges and explains how our buy and sell prices are set. It forms part of our General Terms and Conditions. We charge only the fees on this page. Before you confirm any order, the platform shows you the price, the fees and the total you will pay or receive.
EONA is operated by Bullion Link Trading – FZCO, Trade Licence No. 53684, issued by the Dubai Integrated Economic Zones Authority (DIEZ).
1. Summary
| Item | What you pay | VAT |
|---|---|---|
| Buying metal | The buy price (reference price plus a premium) and a commission of 1.00% plus VAT (1.05% in total) | Metal: 0% (zero-rated). Commission: 5% VAT added |
| Selling metal to EONA | The sell price (reference price minus a discount) less a commission of 1.00% plus VAT (1.05% in total) | Metal: 0% (zero-rated). Commission: 5% VAT added |
| Storage | 0.50% per year (gold) or 1.00% per year (silver) of the value of your metal, plus VAT (0.525% or 1.05% per year including VAT) | 5% VAT added |
| Sending money to EONA | No EONA fee | Not applicable |
| Payments and refunds to your bank account | No EONA fee | Not applicable |
| Inactive account | No fee | Not applicable |
| Account opening and closing | No fee | Not applicable |
| Pausing, changing or cancelling a recurring purchase | No fee | Not applicable |
| Bar list or statement on request | No fee | Not applicable |
2. How our prices are set
Reference price. Our prices are based on the international spot price of the metal in US dollars per troy ounce (31.1035 grams), provided by a professional market-data provider and refreshed approximately every 10 to 15 minutes. If the reference price is more than 30 minutes old, trading is paused until it updates.
Buy price (you buy from us) = reference price plus a premium.
Sell price (you sell to us) = reference price minus a discount.
Premium and discount. The premium and discount reflect the cost of sourcing physical metal and market conditions, and can change. They are included in every price shown on the platform and on the order confirmation before you confirm, and are not charged as a separate fee. A change applies only to orders confirmed after it.
| Gold | Silver | |
|---|---|---|
| Commission on each purchase and each sale | 1.00% + 5% VAT (1.05% in total) | 1.00% + 5% VAT (1.05% in total) |
| Commission on recurring purchases (when offered) | 0.50% + 5% VAT (0.525% in total) | 0.50% + 5% VAT (0.525% in total) |
Commission. A commission of 1.00% of the order value is charged on each purchase and each sale, plus VAT at 5% on the commission (1.05% in total). On recurring purchases, when that service is offered, the commission is 0.50% plus VAT at 5% (0.525% in total). The commission and the VAT on it are shown separately on the order confirmation and the invoice.
Price changes before execution. The price on the order confirmation is valid for 60 seconds; after that we refresh it. Your order is executed at our current price. If that price differs from the price you confirmed by more than 0.25%, we do not execute the order; we show you the new price and you decide whether to confirm again.
Buying and selling straight back. Because the buy price is above the reference price, the sell price is below it, and commission is charged on both the purchase and the sale, you will normally get back less than you paid if you buy and sell soon after. The order confirmation shows the price, the commission and the total before you confirm.
3. Currency conversion
Prices are quoted in AED and USD. We convert between USD and AED at the fixed official exchange rate of the Central Bank of the UAE: USD 1 = AED 3.6725. We add no margin to this conversion. If you send money in any other currency, your bank converts it before it reaches us, at your bank's rate and charges.
4. Storage fee
- Rate: 0.50% per year (gold) or 1.00% per year (silver) of the value of your metal, plus VAT at 5% (0.525% or 1.05% per year including VAT).
- Accrual: the fee is accrued daily and shown in your account. Your metal is valued daily at the reference price, and each day's fee is that value multiplied by the annual rate, divided by 365.
- Payment: when you buy metal, we invoice 12 months' storage for that purchase in advance, calculated on the purchase value. Each day's fee is drawn from that advance payment. At the end of the 12 months, any unused part is refunded and, if you still hold the metal, the next 12 months are invoiced in advance on its value at that time. Any storage fee not covered by an advance payment is invoiced monthly.
- When you sell: if you sell all the metal from a purchase before its 12-month period ends, we refund the unused part of that purchase's advance payment, including the VAT on it, to your EONA account. If you sell only part of it, any unused amount is refunded at the end of the period.
- Minimum fee: There is no minimum fee.
- Invoices: we issue an electronic tax invoice in Arabic and English for every storage charge.
5. Payments to and from EONA
- We do not charge a fee for receiving money from you or for paying money to your registered bank account, including sale proceeds and refunds.
- Your own bank, and any intermediary bank on an international transfer, may charge you fees. Those fees are set by the banks, not by EONA, and are your responsibility.
- Money you send us that is not used to buy metal within 30 days is refunded automatically to your registered bank account, without an EONA fee.
6. VAT
- Investment precious metals are zero-rated. Gold, silver or platinum of a purity of 99% or more, in a form tradeable on global bullion markets, is zero-rated for UAE VAT (Cabinet Decision No. 52 of 2017, Article 36). The bars held for our clients meet this standard.
- Storage is standard-rated at 5%. Storage is a service connected with metal located in the UAE, so VAT at 5% applies to the storage fee for all clients, including clients who live outside the UAE.
- Commission and other fees: Our commission is a separate service, so VAT at 5% is added to the commission on every purchase and sale (1.00% plus VAT, 1.05% in total), for all clients, including clients who live outside the UAE. The metal itself stays zero-rated. Prices and fees shown include VAT where it applies.
- Our VAT registration number (TRN) is 104741689400003.
7. Promotions
Any promotion or discount is offered only with the permit required by UAE law, and its terms are published with it. No promotion is currently running.
8. Changes
We will give you at least 30 days' notice of any change to our commission or storage fees. If you do not agree, you can sell your metal and close your account without any exit or closing fee before the change takes effect.