Clear Communication Comes First
For a platform built on transparency, clear communication is essential. You should be able to understand our platform, our customer service and our legal documents.
Our platform and customer support currently operate in English.
Why Language Matters
When buying precious metals, misunderstanding terms or missing fine print can create avoidable risks. Every word matters.
Ownership records, pricing and fees, and risk disclosures should be understood clearly. If anything is unclear, ask our team before you buy.
What Is Available
Current and planned language support:
- Platform currently available in English.
- Legal documents Arabic versions of our Terms, Privacy Policy, Fees & Spread and Risk Disclosure are being prepared.
- Customer support available by contacting our support team.
- Other languages may be added in future based on demand.
Our aim is that you always understand what you are agreeing to.
For Individuals and Businesses
Whether you are an individual buying precious metals or a business holding reserves, you should have clear information about your holdings, fees and rights.
If you need help understanding any document, contact our support team before you proceed.