For institutions, holding precious metals involves planning not only the purchase but also the exit. Whether you are managing liquidity needs or internal governance, it helps to understand clearly how and when you can sell.
Arrangements vary widely across the market. Bullion held in pooled accounts may not be individually allocated. Physical delivery, where offered, may involve delays, fees or conditions. And selling may mean relying on intermediaries with unclear pricing.
EONA keeps the process simple and disclosed in advance.
Physical Delivery: Not Currently Offered
EONA does not currently offer delivery or collection of physical metal. All metal bought through EONA is stored with an independent vault operator, Loomis, in Dubai.
You realise the value of your metal by selling it back to EONA at the price shown on the platform when you confirm your order. If delivery options are introduced in future, we will publish the terms before they become available.
Key points about storage while you hold:
- The vault operator, Loomis, maintains insurance under its own policy
- Metal is held in Dubai; Zurich and Singapore are planned locations (coming soon)
- Your holding is recorded against specific bars and kept separate from EONA’s own assets
Vault Locations
Storage is currently available in Dubai only. Zurich and Singapore are planned locations (coming soon); they are not available today, and moving metal between vaults is not a current feature.
If additional locations are introduced, EONA will publish how they work, including any costs, before they can be used.
Selling: How It Works
You can sell part or all of your holding back to EONA through your account. Sales are priced on the international spot price minus a discount, with a 1.00% commission (see our Fees & Spread page). Proceeds are paid to your organisation’s verified bank account.
The value of precious metals can rise or fall, so the amount you receive when you sell may be more or less than you paid.
Built for Institutional Clients
Whether you’re a family office or a corporate treasury, clear processes matter. When planning a holding with EONA, institutions typically consider:
- Who in the organisation can approve sales
- Which verified bank account will receive proceeds
- How sales and storage fees will be recorded internally
EONA sells physical precious metals on an execution-only basis and does not give investment or treasury advice.