eona

HELP CENTER

Contact Support

Tell us what you need — most messages get a reply within one business day.

Send us a message

Your message goes straight to support@eona.ae. Include any order or transfer references so we can help faster.

  • Support hours

    Sunday to Friday, Dubai time (GST). We reply within one business day.

  • Bullion Link Trading FZCO

    Dubai Silicon Oasis, IFZA Properties

Compliance and complaints

For inquiries related to AML, KYC, or operational integrity — or to escalate an unresolved issue — contact the compliance team at compliance@eona.ae or visit the compliance page.

Looking for an answer right now? Most questions are already covered in the Help Center and the FAQ.