Version 2.1, dated 26 September 2026.
This page lists every fee EONA charges and explains how our buy and sell prices are set. It forms part of our General Terms and Conditions. We charge only the fees on this page. Before you confirm any order, the platform shows you the price, the fees and the total you will pay or receive.
EONA is operated by Bullion Link Trading – FZCO, Trade Licence No. 53684, issued by the Dubai Integrated Economic Zones Authority (DIEZ).
1. Summary
| Item | What you pay | VAT |
|---|---|---|
| Buying metal | The buy price (reference price plus spread and any daily adjustment) and the commission | Prices and fees shown include VAT where it applies. |
| Selling metal to EONA | The sell price (reference price minus spread and any daily adjustment) less the commission | Prices and fees shown include VAT where it applies. |
| Storage | 0.50% per year (gold) or 1.00% per year (silver) of the value of your metal, plus VAT (0.525% or 1.05% per year including VAT) | 5% VAT added |
| Sending money to EONA | No EONA fee | Not applicable |
| Payments and refunds to your bank account | No EONA fee | Not applicable |
| Inactive account | No fee | Not applicable |
| Account opening and closing | No fee | Not applicable |
| Pausing, changing or cancelling a recurring purchase | No fee | Not applicable |
| Bar list or statement on request | No fee | Not applicable |
2. How our prices are set
Reference price. Our prices are based on the international spot price of the metal in US dollars per troy ounce (31.1035 grams), provided by a professional market-data provider and refreshed approximately every 10 to 15 minutes. If the reference price is more than 30 minutes old, trading is paused until it updates.
Buy price (you buy from us) = reference price plus our spread of 0.50%, plus the daily adjustment (if any).
Sell price (you sell to us) = reference price minus our spread of 0.50%, minus the daily adjustment (if any).
Daily adjustment. We may set a daily adjustment for each metal, applied on top of the spread, to reflect the cost of physical metal and market conditions. The daily adjustment in force for each metal is included in every price shown on the platform and on the order confirmation before you confirm; a change applies only to orders confirmed after it.
| Gold | Silver | |
|---|---|---|
| Spread, each side | 0.50% + daily adjustment | 0.50% + daily adjustment |
| Difference between buy and sell price, with no daily adjustment | 1.00% | 1.00% |
| Commission on each purchase and each sale | 1.00% | 1.00% |
| Commission on recurring purchases (when offered) | 0.50% | 0.50% |
Commission. A commission of 1.00% of the order value is charged on each purchase and each sale (0.50% on recurring purchases, when that service is offered). It is shown separately on the order confirmation and the invoice.
Price changes before execution. The price on the order confirmation is valid for 60 seconds; after that we refresh it. Your order is executed at our current price. If that price differs from the price you confirmed by more than 0.25%, we do not execute the order; we show you the new price and you decide whether to confirm again.
Worked example (illustrative only; gold, no daily adjustment). If the reference price is equivalent to AED 400.00 per gram: you buy at AED 402.00 per gram and you sell at AED 398.00 per gram. Buying 10 grams costs AED 4,020.00 plus AED 40.20 commission = AED 4,060.20. Selling those 10 grams straight back gives AED 3,980.00 less AED 39.80 commission = AED 3,940.20. The difference, AED 120.00 (about 3%), is the cost of buying and immediately selling. With a daily adjustment, this cost is higher.
3. Currency conversion
Prices are quoted in AED and USD. We convert between USD and AED at the fixed official exchange rate of the Central Bank of the UAE: USD 1 = AED 3.6725. We add no margin to this conversion. If you send money in any other currency, your bank converts it before it reaches us, at your bank's rate and charges.
4. Storage fee
- Rate: 0.50% per year (gold) or 1.00% per year (silver) of the value of your metal, plus VAT at 5% (0.525% or 1.05% per year including VAT).
- Accrual: the fee is accrued daily and shown in your account. Your metal is valued daily at the reference price, and each day's fee is that value multiplied by the annual rate, divided by 365.
- Payment: when you buy metal, we invoice 12 months' storage for that purchase in advance, calculated on the purchase value. Each day's fee is drawn from that advance payment. At the end of the 12 months, any unused part is refunded and, if you still hold the metal, the next 12 months are invoiced in advance on its value at that time. Any storage fee not covered by an advance payment is invoiced monthly.
- When you sell: if you sell all the metal from a purchase before its 12-month period ends, we refund the unused part of that purchase's advance payment, including the VAT on it, to your EONA account. If you sell only part of it, any unused amount is refunded at the end of the period.
- Minimum fee: There is no minimum fee.
- Invoices: we issue an electronic tax invoice in Arabic and English for every storage charge.
5. Payments to and from EONA
- We do not charge a fee for receiving money from you or for paying money to your registered bank account, including sale proceeds and refunds.
- Your own bank, and any intermediary bank on an international transfer, may charge you fees. Those fees are set by the banks, not by EONA, and are your responsibility.
- Money you send us that is not used to buy metal within 30 days is refunded automatically to your registered bank account, without an EONA fee.
6. VAT
- Investment precious metals are zero-rated. Gold, silver or platinum of a purity of 99% or more, in a form tradeable on global bullion markets, is zero-rated for UAE VAT (Cabinet Decision No. 52 of 2017, Article 36). The bars held for our clients meet this standard.
- Storage is standard-rated at 5%. Storage is a service connected with metal located in the UAE, so VAT at 5% applies to the storage fee for all clients, including clients who live outside the UAE.
- Commission and other fees: Prices and fees shown include VAT where it applies.
- Our VAT registration number (TRN) is 104741689400003.
7. Promotions
Any promotion or discount is offered only with the permit required by UAE law, and its terms are published with it. No promotion is currently running.
8. Changes
We will give you at least 30 days' notice of any change to our fees or to the way we set our spread. If you do not agree, you can sell your metal and close your account without any exit or closing fee before the change takes effect.