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31 articles across 7 topics
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Getting Started
Opening an account, first purchase, and how allocated ownership works.
4 articlesBuying & Selling Metals
Placing orders, selling holdings, pricing, and physical delivery.
5 articlesStorage & Vaulting
Vault locations, insurance, audits, and what happens in every scenario.
4 articlesDeposits & Withdrawals
Funding your account, receiving sale proceeds, and transfer timelines.
4 articlesAccount & Verification (KYC)
Identity checks, required documents, and managing your account.
5 articlesFees & Pricing
Storage costs, commissions, spread — everything you pay, in one place.
4 articlesSecurity & Privacy
Regulation, asset protection, your data, and raising a concern.
5 articles
Popular articles
The questions investors ask most often.
Getting Started
How to create an Eona account
Sign up with your email, verify your identity, and start investing within minutes.
Getting Started
What allocated ownership means
Allocated metal is physically assigned to you and held in your name — not a claim against a bank.
Buying & Selling Metals
How to buy gold or silver
Select your metal, choose a storage location, and make a secure payment — all online.
Buying & Selling Metals
How to sell your holdings
Sell directly from your dashboard at market rates — proceeds typically arrive within 1–3 business days.
Storage & Vaulting
Where your metals are stored
Top-tier, fully insured Loomis vaults in Dubai, Zurich, and Singapore.
Storage & Vaulting
What happens to my metals if something happens to Eona
Your assets remain safe and legally yours, held independently in your name.
Deposits & Withdrawals
How to fund your account
Deposit funds by wire transfer in USD, EUR, or AED.
Account & Verification (KYC)
Documents required for verification
A valid government-issued ID and proof of address.
Fees & Pricing
Fee overview: what Eona charges
A simple annual storage fee on your vault value plus a transparent commission when you buy or sell.
Security & Privacy
How Eona protects your assets
Allocated ownership, full insurance, regular audits, and secure Loomis logistics.
Contact us
Can't find what you're looking for?
Write to our support team — we reply within one business day, Sunday to Friday, Dubai time.
support@eona.ae