Payments & Refunds
How to pay for purchases
Pay by bank transfer in AED or USD from a bank account in your own name.
Receiving sale proceeds
Sale proceeds are paid to your registered bank account once the sale has been settled.
Payment and transfer timelines
Wire transfer timing depends on your bank, currency, and corridor.
A payment is missing or delayed
What to check, and what to send support so we can trace a transfer quickly.
Other topics
Still need help?
Our support team replies within one business day — UAE business days, 9:00–18:00 GST.