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Buying & Selling Metals

Requesting physical delivery

Back to Buying & Selling Metals

Because your metals are allocated and legally yours, you can request physical delivery at any time from your dashboard.

Shipping fees and regulations apply, and delivery options can depend on your location and the vault where your metal is held. The applicable costs are presented before you confirm a delivery request.

If you stop using the platform, your metals remain yours — you can redeem them, transfer them, or sell at any time.

Unresolved concern, or a question about AML or KYC? You can escalate to the compliance team of Bullion Link Trading FZCO on the compliance page.

Still need help?

Our support team replies within one business day — Sunday to Friday, Dubai time.