The vault operator, Loomis, maintains insurance under its own policy. We do not promise that it covers you or your metal directly or in full. That policy is arranged by Loomis for its own purposes.
We carry out a daily automated reconciliation with the vault operator's records.
Due to security protocols, direct vault visits are not possible — but you can see the serial numbers of your bars in your dashboard and ask for your bar list at any time, free of charge.