Platinum Is Not Offered
EONA does not sell or store platinum. EONA offers physical gold and silver, stored with an independent vault operator, Loomis, in Dubai. Zurich and Singapore are planned locations (coming soon) and are not currently available.
For the metals EONA does offer, you get allocated ownership of physical bars: your holding is recorded against specific bars with serial numbers, and your metal is recorded separately from EONA’s own assets.
You can view your holdings, including bar serial numbers and the vault location, in your account.
Selling Gold and Silver: How It Works
You can sell your metal back to EONA through your account. Sale prices are based on the international spot price minus a discount, and a 1.00% commission plus 5% VAT applies to each sale. The price that applies is the one shown on the platform when you confirm your order. See our Fees & Spread page for details.
Sale proceeds are paid to your verified bank account in your own name. If you choose to keep proceeds for a next purchase, they are held only as funds for purchases, earn no interest and are refunded automatically if not used within 30 days.
The value of precious metals can rise or fall, so you may receive less than you paid.
Vault Locations
All metal is currently stored in Dubai. Moving metal between vaults is not a current feature.
If new locations are introduced, EONA will publish how they work, including any fees, before they can be used.
Insurance and Verification
The vault operator, Loomis, maintains insurance under its own policy. EONA does not promise that it covers you or your metal directly or in full. Vault stock is subject to independent checks against EONA’s records.
Your ownership is recorded against specific bar serial numbers, and your metal is recorded separately from EONA’s own assets.