Launching SoonAllocated physical goldStored with Loomis in Dubai
eona

LEARN

Knowledge Base

Back to Knowledge Base

Getting Started

How Storage Works: Dubai and Planned Locations

All metal bought through EONA is stored with Loomis in Dubai. Moving metal between vaults is not currently offered; Zurich and Singapore are planned locations (coming soon).

One Location Today, More Planned

Precious metals storage is often described as “buy once, store once”. With EONA, all metal is currently held with Loomis, an independent vault operator, in Dubai. Zurich and Singapore are planned locations (coming soon) and are not currently available.

Because Dubai is the only location in use, moving metal between vaults is not a current feature. This article explains how storage works today and what “planned” means.

How Storage Works Today

1. You Buy Metal

When you buy through EONA, your purchase is priced on the international spot price plus a premium, with a commission. You see the full cost before you confirm.

2. Your Holding Is Allocated

Your holding is recorded against specific bars held by our vaulting partner, Loomis, in Dubai. Your metal is recorded separately from EONA’s own assets.

Your metal stays in the vault while you hold it. EONA does not currently offer delivery or collection of physical metal.

3. Records in Your Account

Your account shows your holdings and the bars they are recorded against, together with your transaction history. Vault stock is subject to independent checks.

What “Planned Locations” Means

Not Yet Available

Zurich and Singapore are locations EONA plans to add. They are not available today, cannot be selected, and no metal is stored there.

Terms Published First

If a new location is introduced, EONA will publish how it works — including any transfer process, timing and fees — before it can be used.

Institutional Clients

Family offices and corporates with policies on where assets may be held should note that storage is currently in Dubai only. Talk to our team if you have specific requirements.

Fees and Considerations

Storage is charged at 0.50% per year for gold and 1.00% per year for silver, plus 5% VAT. See our Fees & Spread page for full details.

The vault operator, Loomis, maintains insurance under its own policy. This is not a promise that the insurance covers you or your metal directly or in full.

Clear Records, Simple Storage

EONA keeps storage simple: one independent vault operator, one location today, and your bar allocations visible in your account.

If you want to realise the value of your metal, you can sell it back to EONA — proceeds are paid to your verified bank account.

Common questions

  • Not at present. All metal is stored with Loomis in Dubai. Zurich and Singapore are planned locations (coming soon) and are not currently available.

Next in Getting Started

Selling Your Metals

Ready to own allocated metal?

Open an account in minutes — or keep reading the essentials.