With EONA, you buy physical metal, not units in a fund or pooled scheme. Your holding is recorded against specific bars. That means you can choose when to sell, and the process and costs are disclosed in advance.
Selling Your Metals
When you want to sell, you do it from your EONA account:
- Disclosed Pricing: Sale prices are based on the international spot price minus a discount. The price that applies is the one shown on the platform when you confirm your order.
- Confirm Before You Sell: You see the price, quantity and costs before you confirm the sale.
- Disclosed Costs: A 1.00% commission plus 5% VAT applies to each sale. See our Fees & Spread page for full details.
- Proceeds to Your Bank: Sale proceeds are paid to your verified bank account in your own name.
If you choose to keep proceeds for a next purchase, they are held only as funds for purchases, earn no interest and are refunded to your bank automatically if not used within 30 days.
Physical Delivery: Not Currently Offered
EONA does not currently offer delivery or collection of physical metal. All metal is stored with Loomis, an independent vault operator, in Dubai. What this means for you:
- Your Metal Stays in the Vault: Your holding remains recorded against specific bars held with Loomis in Dubai.
- Selling Is the Way to Exit: You realise the value of your metal by selling it back to EONA.
- Records in Your Account: Your holdings, bar allocations and transaction history are shown in your account.
- Future Options: If delivery is introduced in future, EONA will publish the terms and fees before it becomes available.
For security and compliance, sale proceeds are paid only to a verified bank account in your own name. We may ask for additional information for larger transactions.
Timing and Considerations
- Price Can Change: The value of precious metals can rise or fall, so you may receive less than you paid.
- Partial Sales: You can sell part of your holding; you do not need to sell everything at once.
- Taxes: Tax treatment depends on your circumstances and where you are resident. EONA does not give tax advice; consult a qualified adviser.
EONA sells physical precious metals on an execution-only basis and does not give investment advice. The decision to buy or sell is always yours.