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Getting Started

Withdrawing or Selling Your Metals

You can sell your metals instantly or request physical withdrawal — depending on your goals. Eona gives you full control, whether you need immediate liquidity or delivery to your doorstep.

With Eona, your metals are not locked into any fund or pooled scheme. You own them outright. That means you can choose when to sell or withdraw — and how. Every option is designed to be secure, fast, and transparent.

Selling Your Metals Instantly

If you need liquidity, selling your metals is just a few clicks away. Through your Eona dashboard:

  • Real-Time Pricing: You see live bid prices that reflect wholesale market rates.
  • Instant Execution: Sell orders are fulfilled instantly during market hours.
  • No Hidden Spreads: What you see is what you get — pricing is transparent and tight.
  • Cash Settlement: Sale proceeds are credited to your account balance immediately, and can be withdrawn to your bank account on request.

Eona charges a small transaction fee for sales, clearly shown before confirmation.

Withdrawing Physical Metals

Prefer to take delivery? Eona offers secure global shipping from our vaults in Zurich, Dubai, and Singapore. Here's how it works:

  • Select Your Bars: You can withdraw in bar sizes available in your holdings (e.g., 1g, 10g, 100g, 1kg).
  • Request Delivery: Choose insured shipment to your address or arrange pickup from the vault (subject to verification).
  • Track in Real Time: Once approved, you’ll receive tracking info and insurance coverage confirmation.
  • Delivery Fees: Costs vary by weight, location, and insurance. Fees are disclosed upfront — no surprises.

For security and regulatory compliance, identity verification is required for all withdrawals. Larger withdrawals may require additional steps, such as customs declarations or courier coordination.

Timing and Considerations

  • Market Hours: Instant sales execute during live trading hours (typically 24/5 for precious metals).
  • Minimum Quantities: For physical withdrawal, minimum size thresholds apply depending on vault logistics (e.g., 10g or more).
  • Taxes and Duties: Depending on your jurisdiction, VAT or import duties may apply. Eona provides guidance but recommends consulting a local advisor for tax treatment.

Whether you're optimizing portfolio returns or shifting to physical access, the process is built to support institutional-grade flexibility — with retail ease of use.

Common questions

  • Yes, you can sell any amount down to the gram. You’re not restricted to full bar sizes when selling.

Next in Getting Started

First Purchase in 3 Steps

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