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Getting Started

Verification, KYC & Compliance

To invest through Eona, you must complete a simple but robust verification process. This ensures compliance with global regulations and protects both you and the integrity of the platform.

Trust Begins with Verification

Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols aren’t just regulatory checkboxes — they’re foundational to operating a secure investment platform. By verifying your identity, Eona ensures that all transactions are transparent, traceable, and fully compliant with international financial standards.

These checks also protect you. They prevent unauthorized access, reduce fraud risk, and help ensure that your holdings are legally and securely attributed to you alone.

Global Standards, Simplified for You

Eona adheres to FATF (Financial Action Task Force) and EU AMLD (Anti-Money Laundering Directive) guidelines, as well as local KYC/AML regulations in the jurisdictions where your vault is located. These include Swiss FINMA standards, DFSA requirements in the UAE, and MAS rules in Singapore.

What that means practically: your onboarding experience is streamlined, but never compromised.

What You’ll Need

For Individual Investors

To open and verify your personal Eona account, have the following ready:

  • Government-issued ID (passport, national ID, or driver’s license)
  • Proof of address (utility bill, bank statement, or official government correspondence dated within the last 3 months)
  • Selfie verification (via Eona’s secure onboarding tool — mobile or desktop)

All documents are encrypted and processed through secure, compliant channels.

For Business or Institutional Accounts

If you’re registering on behalf of a company or legal entity, additional documentation will be required:

  • Certificate of incorporation or registry extract
  • Articles of association or similar governing documents
  • Proof of address for the entity
  • ID and proof of address for the authorized signatory
  • Ownership structure (UBO declaration may be required)

Our compliance team may request additional details depending on the jurisdiction and nature of your business.

What Happens Next?

Instant Checks, Human Oversight

Once you upload your documents, most verifications are processed automatically within minutes using AI-powered identity verification tools. If any element requires manual review, our compliance team steps in — typically completing the process within 24 hours.

In some cases, especially for corporate or high-value accounts, enhanced due diligence (EDD) may be applied. You’ll be guided through this securely and transparently.

Full Access Upon Approval

Once your account is verified, you can immediately fund it, start investing, and access all features — including vault selection, real-time pricing, and withdrawals.

Staying Compliant Over Time

To maintain regulatory integrity, Eona may periodically ask you to re-confirm your identity or update certain documents. This is especially common if:

  • Your document expires
  • You change address or country of residence
  • You cross certain investment thresholds
  • Your account activity requires review

You’ll always be notified in advance and supported throughout.

Common questions

  • Most issues are simple: expired documents, mismatched information, or blurry uploads. You’ll receive clear instructions to fix it and re-submit.

Next in Getting Started

How to Open Your Account

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