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Guide to Silver

Silver Storage and Insurance

Silver bought through EONA is stored with Loomis, an independent vault operator, in a high-security facility in Dubai. Here is how storage and the vault operator’s insurance work.

Why Secure Storage Matters

Physical silver is a tangible asset, which means it comes with real-world storage risks: theft, fire, flood and even internal fraud. How it is stored matters as much as the metal itself.

That’s why many buyers choose professional vault storage rather than keeping silver at home.

What the Vault Operator’s Insurance Means

The vault operator, Loomis, maintains insurance under its own policy. EONA does not promise that this insurance covers you or your metal directly or in full. Vault operators typically insure against physical risks such as:

  • Theft
  • Fire, flood and other physical damage
  • Damage during handling
  • Malicious damage

The terms, limits and exclusions are set by the operator’s own policy. Insurance never covers falls in the silver price.

Professional Vault Infrastructure

EONA stores all client metal with Loomis in Dubai. Zurich and Singapore are planned locations (coming soon) and are not currently available. Professional vaults are typically:

  • Purpose-built for bullion storage
  • Equipped with layered security and access controls
  • Subject to independent stock checks
  • Monitored continuously

Each bar is identified by serial number, and your holding is recorded against specific bars.

Allocation and Insurance: Two Different Things

Allocation is about ownership records. With EONA, your silver is allocated to specific bars and recorded separately from EONA’s own assets — not a pooled claim or synthetic product.

Insurance is about physical loss at the vault, and is the vault operator’s own policy. Storage costs 1.00% per year for silver, plus 5% VAT (see our Fees & Spread page).

Common questions

  • The vault operator, Loomis, maintains insurance under its own policy. EONA does not promise that it covers you or your metal directly or in full.

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