Why Account Setup Shouldn’t Be a Barrier to Ownership
Getting started with precious metals has often meant paperwork and in-person visits. At EONA, onboarding is online. Whether you're buying your first gram or larger amounts, it starts with a secure verification process.
Step-by-Step: Opening Your EONA Account
1. Begin with Basic Information
Start by entering your name, email and a secure password. You can explore the platform before completing verification.
2. Secure Identity Verification (KYC)
EONA is registered as a Dealer in Precious Metals and Stones with the UAE Ministry of Economy and Tourism for AML purposes, so we verify every customer. Upload a government-issued ID and proof of address, and complete a selfie check (we ask for your consent first). Many checks are quick; some need manual review.
3. Pay by Bank Transfer
Once verified, you pay by bank transfer in AED or USD from a bank account in your own name. Money you send is held only as payment for metal, earns no interest and is refunded automatically if not used within 30 days. We do not accept cards, cash or crypto-assets.
4. Choose Your Metal
Choose silver or gold and the amount. Your holding is allocated to specific bars stored with Loomis in Dubai, and shown in your account.
Designed for Transparency
The registration flow is designed to be clear, with no hidden steps. You can see your account, transaction history and holdings at any time, on desktop or mobile.
Security, Compliance, and Peace of Mind
Your data is sent over encrypted connections and handled in line with our Privacy Policy and the UAE Personal Data Protection Law. Identity checks are carried out through our specialist verification provider under contract with EONA.
After You Open Your Account
Once your account is live, you can buy and sell. Where available, you can also set up a Recurring purchase that you can pause or cancel at any time. EONA sells on an execution-only basis and does not give investment advice.