Allocated Metals
Definition: Precious metals (gold, silver, platinum) stored in your name, not pooled with others.
Why it matters: You have direct legal ownership of specific bars, stored securely and verifiably. This contrasts with “unallocated” metals, where ownership is abstract and carries counterparty risk.
Spot Price
Definition: The current market price of a metal, typically quoted per ounce or gram.
How it's used: Eona displays live spot prices so you can see the real market rate before buying or selling — no hidden markups.
Premium
Definition: The amount added to the spot price to cover fabrication, logistics, and storage.
Typical range: On Eona, premiums start from 0.5%, depending on metal type and bar size.
Why it matters: Transparent premiums mean you know exactly what you’re paying — unlike many retail coin or bullion dealers.
Vault
Definition: A high-security, insured facility where your metals are stored.
Locations available: Zurich, Dubai, and Singapore.
Key benefit: You choose where your holdings are kept and can transfer between vaults instantly.
Withdrawal
Definition: The act of requesting physical delivery of your metals.
Options: Available for most bar sizes. Eona facilitates insured global delivery or secure local collection where applicable.
KYC (Know Your Customer)
Definition: A compliance process required to verify your identity before trading.
Purpose: Ensures legal compliance, prevents fraud, and protects your account.
At Eona: Fast, secure, and typically completed within minutes.
Custody Risk
Definition: The risk that your metal might not be safe or accessible.
How Eona mitigates this: By offering direct, allocated ownership, fully insured storage, and independent audits.
Real Ownership
Definition: Legal title to specific, identifiable physical metal — not paper claims or shares.
How Eona enables it: Each bar is traceable to your account and never commingled with others.
Insured Storage
Definition: Your metals are covered against theft, damage, or loss.
Backed by: Global insurers specialized in precious metals vaulting.