Can I take physical delivery of gold bought through EONA?

Not at present. EONA does not currently offer delivery or collection of physical metal. You realise the value of your gold by selling it back to EONA.

Is holding physical gold at home safer than digital platforms?

Home storage avoids provider risk but brings theft and insurance risks. Professional vaulting reduces physical risk, but you rely on the provider’s records. Consider which risks matter most to you.

What happens to my gold if the platform goes bankrupt?

With EONA, your holding is recorded against specific bars and separately from EONA’s own assets. The precise legal position depends on our Terms and applicable law; see our Risk Disclosure.

Why not just buy gold ETFs?

ETFs can be a convenient way to follow the gold price, but you hold units in a fund rather than specific bars, and there is no delivery of metal. Each option has different costs and risks.

Physical vs. Digital Gold

Not all gold is held the same way. Today, buyers can hold physical gold themselves or in a vault, or buy gold through online platforms. But an online gold product doesn't always mean you own specific metal. The key lies in the type of arrangement — and what exactly you own.

Physical Gold Held Yourself

Pros

Tangible Ownership: Gold bars or coins in your own safe — no intermediaries.
Independence: In your possession, it does not depend on a bank or provider.
Universal Recognition: Easy to value globally, especially standard bars.

Cons

Security & Storage Risks: Requires secure storage, discretion and possibly your own insurance.
Liquidity Lag: Selling can take days and often involves dealers or banks.
Retail Markups: Premiums on coins and small bars are often high.

Gold Bought Online: Convenience and Differences

Gold bought online is ownership represented in an online account — but what sits behind that record varies widely.

1. Pooled or Paper Gold (Price Exposure)

These include gold ETFs, certificates, and some app-based platforms.
You don’t own specific bars. Instead, you have exposure to gold’s price.
Risk: You may be a creditor rather than an owner of specific metal. If the provider fails, your claim may be at risk.

2. Allocated Gold Held Online

Your holding is recorded against specific physical bars held in a vault.
Your metal is recorded separately from the provider’s own assets.
Example: EONA records each holding against specific bars stored with Loomis in Dubai, with the convenience of an online account.

The EONA Approach

At EONA, online doesn’t mean abstract. Every gram of gold or silver you buy is allocated to specific bars, stored with Loomis in Dubai. You can view your holding and sell it back to EONA through your account. EONA does not currently offer delivery or collection of physical metal.

Common questions

Not always. Many products only give you exposure to the price — not ownership of actual metal. Look for allocation to specific bars and a clear record of where the metal is stored.